Refund policy
Effective Date: May 13, 2026
Welcome to fifty50bazaar.com. Customer satisfaction is our top priority. This Return & Refund Policy explains the conditions under which products purchased from our website may be returned, replaced, or refunded. By placing an order on our website, you agree to the terms outlined below.
1. Introduction
At fifty50bazaar.com, we strive to provide high-quality Home & Kitchen products at affordable prices. We understand that there may be situations where you need to return or replace an item. This policy has been designed to ensure a transparent, fair, and hassle-free process for all customers.
Please read this policy carefully before making a purchase.
2. Eligibility for Returns
You may request a return, replacement, or refund under the following conditions:
- The item delivered is damaged or defective.
- The product received is different from the product ordered.
- The item has missing parts or accessories.
- The product is unused and in its original condition.
- The return request is initiated within the eligible return period.
To qualify for a return:
- The product must be unused, unwashed, and undamaged.
- The item must be returned with original packaging, tags, labels, manuals, warranty cards, invoices, and accessories.
- Products showing signs of use, damage caused by customers, or missing original packaging may not qualify for returns.
3. Return Window
Customers can request a return within 7 days from the date of delivery.
For damaged, defective, or wrong items, customers are advised to notify us within 48 hours of receiving the product for quicker resolution.
After the return period expires, we may not be able to process your request.
4. Non-Returnable Items
Certain categories of products are non-returnable due to hygiene, safety, or operational reasons. These may include:
- Used kitchen appliances
- Items damaged due to misuse
- Products without original packaging
- Customized or personalized products
- Clearance sale items
- Gift cards or promotional items
- Perishable products
- Products marked as “Non-Returnable” on the product page
Please check the product description carefully before placing your order.
5. Damaged or Defective Products
If you receive a damaged, defective, or incorrect item, please contact us immediately with:
- Order number
- Product images
- Images of packaging
- Short description of the issue
Once verified, we will arrange for:
- Replacement of the product, or
- Full refund, depending on product availability and customer preference
We reserve the right to verify the damage before approving any claim.
6. Return Process
To initiate a return, please follow these steps:
Step 1: Contact Customer Support
Email us at: fifty50bazaar2026@gmail.com
Call us at: 8944039124
Please include:
- Your full name
- Order number
- Product details
- Reason for return
- Supporting photos if applicable
Step 2: Return Approval
After reviewing your request, our support team will confirm whether the return is approved.
Step 3: Pickup or Self-Shipping
Depending on your location and product category:
- We may arrange a reverse pickup, or
- You may be asked to self-ship the product to our return address
Customers must ensure proper packaging during return shipment.
Step 4: Inspection
Once we receive the returned item, our team will inspect it to verify eligibility.
Step 5: Refund or Replacement
After successful inspection:
- Replacement orders will be processed, or
- Refunds will be initiated to the original payment method
7. Refund Policy
Refunds are processed only after the returned item passes inspection.
Refund Timeline
- Online payment refunds: Within 5–10 business days
- COD orders: Refunds may be processed via bank transfer or store credit within 7–12 business days
Refund timelines may vary depending on banks and payment gateways.
8. Cancellation Policy
Order Cancellation Before Shipment
Customers may cancel orders before dispatch for a full refund.
Order Cancellation After Shipment
Once the order has been shipped, cancellation requests may not be accepted. In such cases, customers may request a return after delivery if eligible.
Cancellation by Us
We reserve the right to cancel orders due to:
- Product unavailability
- Pricing errors
- Suspicious transactions
- Incomplete customer information
- Technical issues
If canceled by us, a full refund will be issued.
9. Replacement Policy
Replacement requests are accepted for:
- Damaged items
- Defective products
- Wrong items delivered
Replacement is subject to stock availability. If a replacement product is unavailable, a refund may be provided instead.
Only one replacement request per order may be accepted.
10. Reverse Pickup Availability
Reverse pickup services depend on customer location and courier service availability.
If reverse pickup is unavailable in your area, customers may need to self-ship the product. In eligible cases, reasonable courier charges may be reimbursed after verification.
11. Return Shipping Charges
If the Return is Due to:
Our Error
(Wrong product, damaged item, defective product)
- We will bear the return shipping cost.
Customer Preference
(Change of mind, incorrect selection by customer)
- Customers may need to bear return shipping charges.
Shipping charges paid during purchase are generally non-refundable unless the return is due to our mistake.
12. Packaging Requirements
Products must be returned in secure packaging to avoid transit damage.
Please include:
- Original product box
- Accessories
- User manuals
- Warranty cards
- Invoice copy
Improperly packed returns may be rejected.
13. Fraud Prevention & Abuse
To maintain fairness and prevent misuse:
- We reserve the right to reject suspicious or fraudulent return requests.
- Excessive return activity may lead to account restrictions.
- Incorrect claims regarding damaged or missing items may result in denial of refund.
All decisions made by our verification team shall be final.
14. Warranty Claims
Some products may include manufacturer warranty coverage.
Warranty claims for eligible products should be directed according to the warranty terms provided with the product.
Physical damage, water damage, electrical damage, or misuse may not be covered under warranty.
15. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again.
- Contact your payment provider or bank.
- Wait for processing time from your financial institution.
If you still have not received your refund after the expected timeline, contact us at:
Email: fifty50bazaar2026@gmail.com
Phone: 8944039124
16. Customer Responsibilities
Customers are responsible for:
- Providing accurate delivery information
- Inspecting products upon delivery
- Reading product specifications before purchase
- Using products according to manufacturer guidelines
Returns may be denied if products are damaged due to improper handling or misuse.
17. Limitation of Liability
fifty50bazaar.com shall not be liable for:
- Delays caused by courier partners
- Losses arising from misuse of products
- Indirect or incidental damages
- Delayed refunds caused by banking systems
Our maximum liability shall not exceed the purchase value of the product.
18. Changes to This Policy
We reserve the right to update or modify this Return & Refund Policy at any time without prior notice.
Changes will become effective immediately upon posting on our website. Customers are encouraged to review this page periodically.
19. Contact Information
For any questions regarding returns, refunds, cancellations, or replacements, please contact us:
Business Information
Store Name: fifty50bazaar.com
Business Category: Home & Kitchen
GST No: 19CSBPR1649P1ZZ
Contact Details
Email: fifty50bazaar2026@gmail.com
Phone: 8944039124
Business Address
Sitarampur Colony, Sitarampur, Krishnanagar, Bankura
West Bengal – 722202
India